Reference

What You Agree to When You Use Baij Live

These terms set out the rules for opening and using your Baij Live account, including how deposits and withdrawals work through bKash, Nagad, and Rocket. Access depends on your local law and eligible region — read these terms before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredChanges notified via account
Baij Live What You Agree to When You Use Baij Live
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or you need to raise a dispute about your account or a transaction made via bKash, Nagad, or Rocket, our support team can help you work through it. Raise your query through any of the channels below and we will respond as quickly as we can.

Team online

Live Chat

Open the chat window from your account dashboard for direct help with terms queries, account access issues, or payment disputes.

Email Support

Send a detailed message to our support address for written records of your query — useful for formal terms or account disputes.

Account Help Centre

Browse the help section inside your account for answers to common terms questions, withdrawal rules, and wallet verification steps.

HOW WE OPERATE

How We Handle Your Account and Data

We hold your account data securely and only use it to operate your account, process payments through bKash, Nagad, and Rocket, and meet our legal obligations. Here is how we approach the key areas that matter to you.

Account Security

Your account is protected with OTP verification on login and withdrawal. Never share your PIN or OTP with anyone — we will never ask for them through chat or email.

Payment Verification

Withdrawals to bKash, Nagad, or Rocket are matched against the wallet number registered on your account. Mismatched details delay processing until identity is confirmed.

Data Retention

We keep your account and transaction records for as long as required by applicable law. You can request a summary of your data by contacting support in writing.

Requesting Changes

To update your registered wallet number or contact details, submit a request through the account settings page and complete the verification step shown.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

Anyone in an eligible region where online gaming is permitted under local law. It is your responsibility to confirm that access is lawful where you are before registering.

No. Deposits must come from a wallet registered in your own name. Payments from third-party wallets are flagged during verification and may result in a hold on your account.

We notify you through your registered account before any material change takes effect. Continuing to use the platform after that notice means you accept the revised terms.

Contact support via live chat or email with your transaction reference and the wallet details used — bKash, Nagad, or Rocket. We will review and respond in writing.

Yes. Send a written request to our support email. We will provide a summary of the personal and transaction data we hold for your account within a reasonable timeframe.

Operating multiple accounts, sharing login credentials, using automated tools, or submitting false identity documents. Funds in a suspended account are reviewed before any release.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.