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What Governs Your Account on Baij Live

Access to Baij Live and use of payment methods including bKash, Nagad, and Rocket is subject to the legal terms set out here.

Account TermsPrivacy & DataEligible RegionsPayment ConditionsUser Responsibilities
Baij Live What Governs Your Account on Baij Live
DATA AND SECURITY

How We Handle Your Account Data

Your account data is stored securely and accessed only for the purposes described in our privacy policy — account verification, payment processing via bKash, Nagad, or Rocket, and fraud prevention. We do not sell your personal information to third parties. You can request a copy of the data we hold on you, ask us to correct inaccurate records, or request account closure at any time through our support channels.

Data Retention

We keep account records for as long as required by our legal obligations. Once that period ends, data is deleted or anonymised.

Cookie Use

We use cookies to keep your session active and to understand how the platform is used. You can manage cookie preferences in your browser settings.

Account Security

Your account is protected by OTP verification on login. If you notice unusual activity, contact support immediately to freeze access.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Submit a request via email or live chat and we will respond within a reasonable timeframe.

LEGAL CONTACT

Reach Us About Policy or Account Questions

If you have a question about how our terms apply to your account, or you need to make a formal request regarding your data or access rights, our support team handles these directly. Reach out through any of the channels below and we will respond as quickly as we can.

Live Chat Open the chat window from any page on the platform. Our team handles account and policy queries during operating hours.
Email Support Send your legal or account query to our support address. Include your registered account details so we can locate your record.
Help Centre Our help section covers common policy questions, account closure steps, and how to submit a data access request.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms and policies work in practice.

Eligibility depends on your local law and the regions we currently support. It is your responsibility to confirm that access is lawful where you are located before registering.

We may restrict or suspend access to accounts in regions that fall outside our eligible areas. You will be notified where possible, and you can contact support to discuss your options.

Send a data access request to our support team via email or live chat. Include your registered account details and we will process your request within a reasonable timeframe.

Yes. Contact our support team through live chat or email to request account closure and data deletion. We will action this in line with our retention obligations under applicable law.

Yes, but those transactions are also subject to the terms of the respective wallet providers. Both sets of terms apply when you use those payment methods on your account.

We update these terms when our services or legal obligations change. Continued use of the platform after an update means you accept the revised terms. Check this page periodically for the current version.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.