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How Baij Live Handles Your Personal Information

Your account data, payment details, and browsing activity are handled with care at Baij Live. This policy explains what we collect, why we collect it, and how you can access or update your information — with access subject to your local law and eligible…

Account Data ProtectionbKash, Nagad, Rocket Transaction PrivacyCookie ControlsData Access RequestsJurisdiction-Dependent Access
Baij Live How Baij Live Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts at Baij Live. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with password hashing and OTP verification on login. We flag unusual access patterns and can lock your account on request if you suspect unauthorised activity.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Data Retention

Active account data is retained while your account is open. After closure, we keep records only as long as required by applicable law, then delete or anonymise them.

Requesting Changes

To update your registered mobile number, email, or linked wallet — including your bKash or Rocket details — contact support with your account ID and the change you need made.

PRIVACY CONTACT

Reach Us About Your Data

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is available to help. Reach out through any of the channels below and reference your account so we can locate your records quickly.

Live Chat Start a chat from your account dashboard. Mention your registered bKash or Nagad number so we can pull up your records without delay.
Email Support Write to our support address with your account details and the specific data request. We aim to respond within a reasonable timeframe.
Help Centre Our help section covers common data questions — how to update your contact details, how to close your account, and what happens to your records after closure.

Common Questions About Your Privacy

These are the questions we hear most often about how personal data works on this platform.

We collect your name, contact details, and the payment method you register — such as your bKash or Nagad number. Device and session data is also logged to secure your account.

No. Payment records tied to your wallet are used only to verify your deposits and withdrawals. We do not share transaction details with third parties outside of what your payment provider requires.

Contact our support team via live chat or email with your account ID. We will locate your records and provide the information you are entitled to under applicable law in your region.

Yes. You can request account closure and data deletion through support. Some records may be retained for a period after closure as required by law before being deleted or anonymised.

We use session and analytics cookies. Session cookies are necessary for your account to function. Analytics cookies can be managed or blocked through your browser settings without affecting your login.

Yes. Access to this platform and the processing of your data depends on whether online gaming is permitted under your local law and in your eligible region, including within Bangladesh.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.